This engaging simulation teaches students key issues faced by managers when responding to an IT crisis. Playing the role of CTO at a company in the midst of a cyber attack, students will practice ascertaining priorities and making sound decisions that reinforce data preservation. They will navigate the complexities of making meaning in a crisis and communicating in a fast-paced environment, while learning the importance of crisis preparedness. In the first part of the simulation, students will confront a surge of information, conflicting opinions, and an evolving series of events that they must diagnose, react to, and recover from. In the second part of the simulation, students will be tasked with writing a public statement about the attack, and subsequently reviewing their peers' statements.
Company: Harvard Business Publishing
Approximate price: $10.00
Playtime: 25-30 minutes
Learning objectives: 1. Discover human biases that lead to ineffective behavior while responding to a crisis in real time. 2. Recognize the importance of crisis preparedness. 3. Learn to ascertain and manage priorities during a crisis. 4. Practice collaboration and decision-making to structure effective diagnosis and response. 5. Understand the complexities of communicating upward, outward, and internally during and after a crisis.
Link to simulation home page: https://hbsp.harvard.edu/product/8690-HTM-ENG